Quality goals
- Cutomer error rate : “0” ppm.
- Casting process error rate : 10,000ppm.
- Fabrication process error rate : 20,000ppm.
Management goals
Year of “quality-based management” introduction
- sale of quality-proved products
– Reduction of returned products
– Outsourced products subject to inspection before using before production - Company-wide change in understanding
– Workers’ names to be opened
– Quality guarantee by the production team
